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Water Service Line Replacements
PHASE 1

TLC Plumbing and Utility was contracted by the city of Rio Rancho to replace water service lines. 

Work consisted of replacing existing polyethylene water service lines from the main line in the street to the connection at the water meter with new copper water service lines. In addition, any existing non-Automatic Reading Water Meters and nonstandard meter boxes were replaced.

Beginning March 19, 2014, and spanning approximately seven months, TLC replaced 550 lines in the following areas:  Baltic Avenue, Brenda Road, Lisbon Avenue, Wagon Train Drive, Pecos Loop, and Lema Road. View map showing work areas.

 Anticipated Work Schedule (Subject to Change)
 Brenda Road: March 19, 2014 - March 31, 2014 - WORK COMPLETED
 Pecos Loop: April 1, 2014 - May 13, 2014 - WORK COMPLETED
 Baltic Avenue: May 14, 2014 - June 19, 2014 WORK COMPLETED
Lisbon Avenue: June 23, 2014 - August 4, 2014 WORK COMPLETED
Lema Road: August 5, 2014 - August 13, 2014 WORK COMPLETED
Wagon Train Drive: August 14, 2014 - September 11, 2014 WORK COMPLETED

As work is completed and new work schedules are finalized, this information will be posted to this Web page.

What to Expect When Work is Taking Place
Work hours take place between 7 a.m. to 4:30 p.m., Monday-Friday.  The work being done required short periods of water service disruption at properties between the hours of 8 a.m. to 4 p.m.

Five to seven days prior to work taking place on a street, a notification door hanger was left at applicable properties. 

The day before work begins a work crew member visited each applicable property in an attempt to provide notification. 

The day of working take place, a work crew member visited each applicable property in an attempt to provide notification of when the short period of water service disruption would be taking place.

Work taking place may have required roadway lane restrictions between 7 a.m. to 4:30 p.m., Monday-Friday. When this occurred detour routes were noted with signs.  Roadway lane restriction information was posted to this Web page.

Questions

For any questions or concerns, the TLC project manager was Jesus Jurado and he can be reached at (505) 362-2070.

Cost/Funding
TLC’s work contract was for $1,375,747.93.  The funding sources were $1,075,000 from the 2013 New Mexico Legislature, and revenues generated from water/wastewater rate increases approved by the Rio Rancho Governing that went into effect in February 2013.

PHASE 2

New Concepts, Inc. has been contracted by the city of Rio Rancho to replace water service lines. 

Work will consist of replacing existing polyethylene water service lines from the main line in the street to the connection at the water meter with new copper water service lines. In addition, any existing non-Automatic Reading Water Meters and nonstandard meter boxes will be replaced.

Beginning July 28, 2014, and spanning approximately seven months, New Concepts will replace 900 lines in the following areas:  Orchid Drive, Sunflower Drive, Quixote Drive, Saffin Drive, Corsica Drive, Sommerset Drive, Vancouver Drive, Alda Road, Brazos Drive, Arkansas Street, Fornax Road, Erlinda Road, 17th Street, Star Villa Circle, Chaps Road, Longhorn Road, Silver Saddle Road, Campfire Road, Stallion Road, Virginwood Road, Twisted Juniper Road, Utah Meadows, Lema Road, Zaragoza Road, Campfire Road, Player Loop, May Circle, 32nd Circle,Dearborn Hills Drive, Hartford Hills Drive, Raleigh Hills Drive, Bismark Hills Way, Ponoma Hills Court, Glen Hills Drive, Albany Hills Drive, Albany Hills Court, Christopher Court, Gregory Court, Atlanta Hills Drive, Augusta Hills Drive, Concord Hill Loop, Bismark Hills Way, and Trenton Hills Drive

View maps showing work areas (July 2014 to February 4, 2015  and February 4, 2015 to March 24, 2015)


Anticipated Work Schedule (Subject to Change)
Orchid Drive: July 28, 2014 - August 11, 2014  WORK COMPLETED
Sunflower Drive: August 11, 2014 - August 25, 2014 WORK COMPLETED
Quixote Drive: August 26, 2014 - September 3, 2014 WORK COMPLETED
Saffin Drive: September 3, 2014 - September 10, 2014 WORK COMPLETED
Corsica Drive: September 10, 2014 - September 17, 2014 WORK COMPLETED
Sommerset Drive: September 17, 2014 - September 24, 2014
 Vancouver Drive: September 24, 2014 - September 26, 2014
 Alda Road: September 26, 2014 - October 1, 2014
 Brazos Drive: October 1, 2014- October 6, 2014
 Arkansas Street: October 6, 2014 - October 8, 2014
 Fornax Road: October 8, 2014 - October 13, 2014
 Erlinda Road: October 13, 2014 - October 15, 2014
 17th Street: October 15, 2014 - October 17, 2014
 Star Villa Circle: October 17, 2014 - October 28, 2014
 Chaps Road: October 28, 2014 - October 31, 2014
 Longhorn Road: October 31, 2014 - November 5, 2014
 Silver Saddle Road: November 5, 2014 - November 7, 2014
 Campfire Road: November 7, 2014 - November 10, 2014
 Stallion Road - November 10, 2014 - November 13, 2014
 Virginwood Road: November 13, 2014 - November 19, 2014
 Twisted Juniper Road: November 19, 2014 - November 21, 2014
 Utah Meadows: November 21, 2014 - November 25, 2014
 Lema Road: November 25, 2014 - December 19, 2014
 Zaragoza Road: December 19, 2014 - December 23, 2014
 Campfire Road: December 22, 2014 - December 23, 2014
 Player Loop: January 5, 2015 - January 8, 2015
 May Circle: January 8, 2015 - January 14, 2015
32nd Circle: January 14, 2015 - February 4, 2015
Dearborn Hills Drive: February 4, 2015 - February 5, 2015
 Raleigh Hills Drive: February 6, 2015 - February 10, 2015
 Hartford Hills Drive: February 11, 2015 - February 13, 2015
Raleigh Hills Drive: February 16, 2015 - February 16, 2015
Bismark Hills Way: February 17, 2015 - February 18, 2015
 Pomona Hills Court: February 19, 2015 - February 20, 2015
 Glen Hills Drive: February 23, 2015 - February 24, 2015
 Albany Hills Drive: February 25, 2015 - February 27, 2015
 Albany Hills Court: February 27, 2015 - March 2, 2015
 Christopher Court: March 3, 2015 - March 4, 2015
 Gregory Court: March 5, 2015 - March 6, 2015
 Atlanta Hills Drive: March 9, 2015 - March 10, 2015
 Augusta Hills Drive: March 11, 2015 - March 12, 2015
Concord Hills Loop: March 12, 2015 - March 17, 2015
 Bismark Hills Way: March 18, 2015 - March 20, 2015
 Trenton Hills Drive: March 23, 2015 - March 24, 2015

As work is completed and new work schedules are finalized, this information will be posted to this Web page.

What to Expect When Work is Taking Place
Work hours will take place between 7 a.m. to 5 p.m., Monday-Friday.  The work being done will require short periods of water service disruption at properties between the hours of 8 a.m. to 4 p.m.

Five to seven days prior to work taking place on a street, a notification door hanger will be left at applicable properties. 

The day before work begins a work crew member will visit each applicable property in an attempt to provide notification. 

The day of working take place, a work crew member will visit each applicable property in an attempt to provide notification of when the short period of water service disruption will be taking place.

Work taking place may require roadway lane restrictions between 7 a.m. to 5 p.m., Monday-Friday. When this occurs detour routes will be noted with signs.  Roadway lane restriction information will be posted to this Web page.

Sommerset Drive (September 17-24, 2014): Sommerset Drive will be closed from Atlantic Road to Vancouver Road.

Vancouver Drive (September 24-26, 2014); Vancouver Drive will be closed from Pecos Loop to Quixote Drive

Questions
For any questions or concerns about work taking place, the New Concepts project manager is John Lakeman and he can be reached at (505) 452-8910.

Cost/Funding
New Concepts, Inc. work contract is for $1,749,254.40.  The funding source is revenues generated from water/wastewater rate increases approved by the Rio Rancho Governing that went into effect in February 2013.

___________________________________________________________________________________________

Additional Information

In the future, additional water service line replacement work will be scheduled and take place in the city using revenues from the water/wastewater rate increase already in place and those scheduled to take effect through Fiscal Year 2017, and monies received from the New Mexico Legislature (2014 Legislature has approved $1.4 million for water service line replacement).

Why do Polyethylene Lines Need to be Replaced
Approximately 14,900 polyethylene water service lines needed replacing in the city at the time Phase 1 work started (March 2014).

The service line leak is the most common type of leak that occurs in the city. These leaks occur in part due to the material the line is made of which is polyethylene.  Polyethylene was used extensively in Rio Rancho by builders and developers for a period of time decades ago due to the high price of copper, which had been the standard material to use for water service lines.

It has been discovered since the inception of its use that the polyethylene line material loses it flexibility properties over time and becomes very brittle. Because of the normal, minor pressure changes that the water system goes through in a day, the polyethylene line develops cracks that allow the water to leak.

A majority of leaks that occur in the city each year happen during the summer months.  This is because as the water system has a greater demand on it for irrigation and the pressure varies more this creates more cracking of the lines.

All polyethylene service lines need to be replaced since they will all eventually fail and leak.  As the city is able to do this, the number of leaks and amount of water being lost will be reduced, and water customers will experience less service disruptions.



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