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Water Assistance Programs
Water Assistance Programs are available to residents due to the economic impact in our community of high utility bills.The City works closely with various organizations and non-profit groups that help with monetary assistance towards utility bills.

If you have high bills try these items first:

Monetary Assistance for Utility Bills:

 Organization Contact Number Website
Help New Mexico (505) 404-8449 http://www.helpnm.com
St. Felix Pantry (505) 891-0285 http://www.stfelixpantry.org
St. Vincent de Paul (505) 892-0526 http://www.svdpusa.org
Storehouse West (505) 892-2077 http://www.storehousewest.org
United Way 211 http://uwcnm.org

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Department of Public Works   Streets & Right-of-Way Division   Utility Operations Division
2009 Road Improvement Bond   Dirt Road Maintenance   Backflow Prevention Program
Department of Public Works FAQ   Graffiti Reporting   Children's Water Festival
Department of Public Works Forms   Pavement Maintenance   Detect and Fix Leaks
    Road Sweeping   Domestic Well Program
Engineering Division   Snow Removal   Rebates
Capital Improvement Projects (CIP)   Weeds, Litter, and Drains Maintenance   Report a Water Leak
Capital Improvement Projects (CIP) Right-of-Way Permit    
Water Use Audit Information
Design Criteria and Standard Details   Utility Services Division   Water/Wastewater Availability
Downloadable Maps   Apply for New Water/Wastewater Account   Water Waste Complaints
GIS Data Download   Bulk Fill Station   Watering Restrictions
Map Application Gallery   Change Water/Wastewter Account   Xeriscaping Information
Special Assessment District (SAD) Information   Pay Water/Wastwater Bill    
Traffic Update   Setup Automatic Bank Draft for Water/Wastewater Bill    
    Turn On Water at a Property    
Land Coordinator   Water Assistance Program    
Property Acquisition Process   Water, Wastwater, and Recycled Water Rates    

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Contact Us
For Assistance

3200 Civic Center Circle NE
Rio Rancho, NM 87144

Ph: 505-891-5020
Fx: 505-891-5204

Hours of Operation:
8:00 a.m.-5:00 p.m.
Excluding Holidays

After-Hours Emergency / Leak Report: 505-975-1581